Setting Up a Custom Tracking Domain in Sasta Mail

Sastamail

Last Update há 2 anos

Tracking your emails is crucial for understanding your audience’s behavior and improving your email marketing campaigns. With Sasta Mail, you can set up a custom tracking domain to monitor your email opens and clicks. This guide will walk you through the process step by step.

Why Use a Custom Tracking Domain?

• Enhanced Deliverability: Using your own domain for tracking can boost your email deliverability rates.

• Branding: Maintain consistent branding by using your own domain instead of a third-party one.

• Detailed Insights: Gain insights into email opens, clicks, and other metrics.

Setting Up Your Custom Tracking Domain

Method 1: DNS/CNAME Verification

Notice: This method is recommended for most users as it is universally compatible with all hosting providers.


1. Access Sasta Mail:

• Log into your Sasta Mail account.

• Navigate to the ‘Sendings’ tab and select ‘Tracking’s Domain’.


2. Add Domain:

• Click on ‘Add Domain’.

• Enter your subdomain (e.g., track.yourdomain.com). Important: Only add a sub-domain, not your primary domain, as it can break your site.

• Select the HTTP method when adding the subdomain.


3. DNS Record Creation:

• Copy the provided CNAME record from Sasta Mail.

• Access your domain provider’s DNS Zone Editor (e.g., GoDaddy, Hostinger).

• Create a new CNAME record and paste the copied value.

• Save the changes. Note: DNS propagation can take up to 48 hours.


4. Verification:

• Return to Sasta Mail and refresh the page.

• Your tracking domain should now display as ‘Verified’.


Note: When using the DNS/CNAME verification method, only HTTP is recommended.

Method 2: Host Redirect Verification (For PHP Servers)

Disclaimer: This method requires a PHP server, making it ideal for WordPress users. Ensure you follow the steps carefully to avoid potential issues.


1. Choose Verification Method:

• In Sasta Mail, under ‘Tracking’s Domain’, select ‘Host Redirect Verification’.


2. Add Subdomain:

• Enter a new subdomain (e.g., tracking.yourdomain.com). Remember to only use a sub-domain.

• Select the HTTPS method when adding the subdomain.


3. Download Script:

• Click on ‘View’ next to your added domain.

• Download the provided tracking script.


4. Upload Script to Server:

• Access your hosting provider’s file manager.

• Navigate to the folder associated with your subdomain. Important: The files are supposed to be uploaded in your sub-domain and not your primary domain.

• Upload and extract the downloaded script.


5. Test & Verify:

• Visit your subdomain in a browser. You should see a message indicating the tracking domain is ready.

• In Sasta Mail, test the tracking domain. If successful, it will display as ‘Verified’.


Note: When using the script upload method, you can use both HTTP and HTTPS.

Wrapping Up

Setting up a custom tracking domain in Sasta Mail is straightforward. Whether you choose DNS/CNAME verification or host redirect verification, the process ensures you have a reliable way to track your email campaigns. If you encounter any challenges, don’t hesitate to reach out for assistance. Happy tracking!

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